Responsible Gambling

At Star Casino Brisbane, we want gambling to remain a choice, not a source of harm. Our approach to responsible gambling starts with clear information, practical ways to set boundaries and support when those boundaries become difficult to keep. We encourage every guest to decide in advance how much time and money they can afford to spend, and to stop when either limit is reached. Taking a break or asking for help is always an option. If gambling is affecting your wellbeing, finances or relationships, speak with our staff about support and exclusion options.

Star Casino Brisbane Responsible Gambling

Gambling should never take priority over essential expenses, work or relationships. Set boundaries before you start, and treat any money spent as a cost, not something you need to win back. Staff can help you find information about safer gambling and available support.

Set Your Limits

Spending and Loss Limits

Choose an amount you can afford to lose and keep to it. A personal spending limit can help you decide when to stop. Do not increase that limit to recover a loss, and never gamble with money needed for rent, bills, food or other essentials.

Time Limits and Breaks

Decide how long you will stay before you begin. Use a phone alarm or another reminder, and take regular breaks away from gambling. If you find yourself staying longer than planned, leave for the day and reconsider your limits before returning.

Self-Exclusion

If a break is not enough, ask staff about self-exclusion. This is a way to restrict your access to gambling at the venue. Staff can explain how to apply and where to get support during the exclusion period. You can also ask someone you trust to help you take the first step.

Recognise the Warning Signs

It may be time to seek help if you regularly spend more than planned, chase losses, hide your gambling, borrow money to continue, or feel anxious or irritable when you cannot gamble. Harm can develop gradually. You do not need to wait for a crisis to talk to someone.

Stay in Control

Keep track of the time and money you spend. Avoid gambling when you feel distressed, tired or under pressure, and make room for activities that do not involve gambling. If a limit becomes hard to follow, stop and speak with someone you trust or a support service.

Help and Support

Free, confidential help is available through Gambling Help Online at gamblinghelponline.org.au or the National Gambling Helpline on 1800 858 858. These services can help you discuss gambling harm and find counselling or other support. If you are concerned about someone else’s gambling, you can contact them for advice too.