Terms and conditions

Terms and Conditions

Legal Status

1.1 License Number

Star Casino Brisbane operates under the casino licence issued to Destination Brisbane Consortium Integrated Resort Operations Pty Ltd. Specific licence identifiers are not publicly disclosed.

1.2 Issuing Authority

The Office of Liquor and Gaming Regulation (OLGR) issues the casino licence on behalf of the Queensland Government pursuant to the Casino Control Act 1982 (Qld).

1.3 Jurisdiction

Star Casino Brisbane is licensed to operate within the State of Queensland, Australia, specifically in Brisbane’s CBD riverfront precinct (Queen’s Wharf Brisbane).

1.4 Allowed to Operate in Australia

Star Casino Brisbane is permitted to operate as a land-based casino in compliance with Queensland regulations. The Destination Brisbane Consortium is not subject to ongoing disciplinary sanctions affecting the current licence.

Registration and Login Process

2.1 Step-by-Step Process

Patrons wishing to enter the casino must present valid government-issued photographic identification upon request. Membership in The Star's rewards club, while optional, requires completion of a registration form at the membership desk and identity verification.

2.2 KYC/ID Verification Required

All patrons must verify their age, confirming they are at least 18 years old to access gaming areas.

2.3 Time to Activate Account

On-site loyalty memberships are activated during a single visit after completing the application and validating identification.

2.4 Terms of Registration

Patrons must be 18 years of age or older, and only one account per patron is permitted.

Games and Software Providers

3.1 Top Games

The casino offers more than 1,600 electronic gaming machines and over 100 live table games.

3.2 Software Providers

Games are supplied by leading industry providers, ensuring compliance with Queensland regulations.

3.3 Total Game Count

The venue offers a significant range of gaming positions, combining electronic gaming machines and table games.

3.4 Game Categories

Categories include electronic gaming machines, live table games, and poker.

3.5 Licensing and Fairness

All gaming content must be certified and adhere to strict standards to ensure fairness.

3.6 Use of Provably Fair Systems

Star Casino Brisbane complies with state regulations and does not utilize blockchain verification systems.

Bonuses and Promotions

4.1 Welcome Bonus

Promotions are specific to The Star's integrated resort offerings and typically do not include traditional online bonuses.

4.2 Welcome Offers in Australia

Targeted promotions are available to eligible adult visitors.

4.3 Activation Process

New members must register, receive membership cards, and participate in qualifying activities to unlock rewards.

4.4 Wagering Requirements

Promotional credits must be wagered as specified and cannot be redeemed directly for cash.

4.5 Time Limits

Promotional materials indicate validity dates and any applicable restrictions.

4.6 Recurring Promotions

Frequent events and promotional activities are available to encourage repeat visits.

4.7 Cashback Offers

Members can earn Casino Dollars based on tracked spending.

4.8 Reload Bonuses

Targeted promotions for existing members may be available.

4.9 Free Spins Bonuses

Promotions focus on cash rewards or reward points instead.

4.10 General Bonus Terms

Offers are exclusively available to members aged 18 and over, are non-transferable, and any misrepresentation may result in cancellation.

VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

Star Casino Brisbane offers a tiered loyalty program with various privileges based on membership level.

5.2 How to Qualify

Members can reach higher tiers by accumulating points through both gaming and non-gaming expenditure.

5.3 Loyalty Program Description

Members earn points and redeemable credits for use throughout the resort.

5.4 Loyalty Program Rules

Membership is subject to specific criteria governing point expiry and account management.

5.5 Point System Logic

Points are earned based on gaming activity in accordance with industry standards.